ChatBot
Integrate LiveChat with ChatBot to get a customer service chatbot!
ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.
Create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help you improve responses over time.
Design smooth conversational experiences to build better relationships with your customers. Send dynamic responses that encourage customers to chat and interact. Mix and match text, images, buttons, and quick replies to show off your brand, products, and services.
Use ChatBot on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). Connect your chatbot to just about anything you can think of using open API, webhooks, and Zapier.
See the pricing at chatbot.com/pricing/
Key Features
Build chatbots with ease using a drag-and-drop interface. Quickly arrange the conversation flow to create exactly the chatbot Story you need.
Launch your first chatbot in minutes using task-specific templates designed by professionals. Freely customize the conversation scenario, so it's suited to your business needs.
ChatBot uses AI to help you better support, engage, and sell across channels. AI algorithms work in the background adapting chatbots to customer needs. ChatBot uses natural language processing (NLP) to correctly interpret inputs and analyzes continuously with machine learning algorithms to improve performance.
Handover cases that need human attention to your support team using the chat transfer action. Your agents have an automatic insight into the chat so no redundant questions will be asked. Moreover, you can create custom filters that trigger the transfer only when your criteria are met.
ChatBot automatically saves all unrecognized phrases and suggests them as possible Story additions. Add suggestions with one click.
The open API, webhooks, and Zapier integrations give you the flexibility you need to connect your chatbot to just about anything you can think of.
Send responses that encourage customers to chat and interact. Mix and match text, images, buttons, and quick replies to show off your brand, products, and services.
Benefits
Build chatbots for everyday consumer requests and improve customer experiences, such as accessing the latest news updates, booking tickets, ordering food or weather.
Handle more support cases and automate repetitive scenarios! And when the bot faces a problem it can’t solve, it will transfer the chat straight to you.
Automate tedious tasks with chatbots so you can focus fully on providing an exceptional customer service.
A chatbot can process thousands of similar requests at the same moment while your agents can focus on those cases that require human attention, engagement, and experience.
App Terms
Legal Terms
By installing this app, you agree to the Marketplace Terms.
Tutorial & Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact ChatBot. You can also suggest improvements or request new features in the upcoming versions of ChatBot.