Canned Responses

Canned responses shorten your response time by saving answers to frequently asked questions.

This widget installs 20 most common used canned responses on your LiveChat license.

It is super easy all it takes is just one click and voilà.

Canned responses your license will get in this package:

1. #questions Be sure to ask if you have any other questions!
2. #screen Can you please provide me a screenshot of this?
3. #maintenance We are having a scheduled maintenance, it should be over soon. Sorry for the inconvenience!
4. #rate Thank you for your time and have a great rest of the day! :) Also, I'd appreciate if you share how was your experience with us today and rate this chat :)
5. #hold Please bear with me for a while, I’ll dig into that.
6. #take time #time Sure, take your time. I'll be here
7. #cancel Can you please tell me what is the reason for the cancellation?
8. #issue Hello, that's a new issue we are currently investigating. We will try to fix this as soon as possible.
9. #feel free If you find any further questions - feel free to contact us.
10. #cancel Can you please tell me what is the reason for the cancellation?
11. #take care #bye No worries, take care!
12. #weekend Have an amazing weekend!
13. #bye If you have any questions feel free to contact us!
14. #rate #thank you Huge thanks for rating this chat!
15. #q? Any questions you may have?
16. #ticket #issue To solve your issue, I'll have to escalate it to our IT department. I will create a ticket for you and we will keep you updated on the progress of this case.
17. #hold on Please allow me a moment. I will get the information you need. It can take several minutes, I’ll get back to you.
18. #goodbye Thanks for the chat, I am glad that I could help.
19. #transfer One moment please, I will transfer you to another operator.
20. #confuse #c I believe you are confusing us with another company.

You can read more about canned responses here: https://www.livechatinc.com/kb/canned-responses/