Chat Deletion
Chat Deletion
Automatically delete ended chats to maintain HIPAA compliance
Developed by Text
Works with   LiveChat

Chat Deletion by Text runs in the background to automatically remove chat transcripts and ensure HIPAA compliance. The app requires no configuration – simply install the app to enable auto deletion. With this app, you no longer need any additional webhook setup.

If you need to delete already archived chats, contact our 24/7 support.

Deleting chat transcripts will impact LiveChat's reporting capabilities.

Key Features

Automated chat deletion
Chat transcripts will be automatically deleted after a chat ends.

Benefits

HIPAA compliance
Deleting chat transcripts meets of one of requirements of HIPAA compliance.
No configuration needed
Simply install the app to enable auto chat deletion.

App Privacy

The developer Text indicated that the app’s privacy practices may include handling of user data. You can learn more in the app’s Privacy Policy. App installation indicates your acceptance of the terms and conditions set by Text, Inc. Marketplace.

Tutorial & Support

How to use this app

Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact Text. You can also suggest improvements or request new features in the upcoming versions of Chat Deletion.

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