Name: Insights
Rating: 5 (2 reviews)

Insights

Analyze thousands of chats in minutes

Developed by Text

Works with LiveChat

Find the most popular questions and topics on your LiveChat without having to read through thousands of chats.

Insights gives you a weekly update on the most popular cases from your chat.

This will save you hours of manual work spent on reading through your Archives and browsing your Reports.

Key Features

Alerts

Want even more information? Set up a custom alert for any LiveChat Report and get notified when big movements happen.

Trends

Get up to date information on the biggest topics on your chat so you can react quickly.

Most frequent questions

Weekly update with top questions from your customers grouped up by similarity.

Benefits

Actively developed

We’re constantly updating Insights – you can expect the app to get better and better over time.

Make more informed decisions

You don’t have to guess which parts of your chat need attention. This leaves you with more time to solve those problems.

Get regular about your chat

No need to set reminders – Insights will keep the schedule and update you regularly with new information.

Save time on manual work

You don’t have to read through thousands of chats to find the most popular questions and cases – Insights does this for you.

App Privacy

The developer Text indicated that the app’s privacy practices may include handling of user data. You can learn more in the app’s Privacy Policy. App installation indicates your acceptance of the terms and conditions set by Text, Inc. Marketplace.

Tutorial & Support

How to use this app

Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact Text. You can also suggest improvements or request new features in the upcoming versions of Insights.

Key Features

Benefits

App Privacy

Tutorial & Support

How to use this app

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