LINE
Let your business shine on LINE
How it works
The integration works in the following way:
- You create a LINE channel.
- You connect your LINE channel with your LiveChat license.
- The integration passes messages from LINE Channel to LiveChat Agents and vice versa.
Setup
To connect the LINE app with LiveChat, install the integration on your LiveChat account. All further steps are described in the integration tutorial.
Key Features
You can connect up to 10 LINE Channels to one LiveChat account. All your chats will be in one place.
Delegate the most frequent questions to ChatBot. Without coding.
If you have multiple departments, the LiveChat groups feature can significantly shorten case resolution time and reduce distracting transfers between agents working in different departments.
Thanks to using native LiveChat and LINE APIs, the integration works fast and is reliable. To keep security on the top level, we do not retain the messages.
Benefits
LINE is a primary communication tool for millions of people. With a LINE Business account, you will be closer to your customers.
Use LINE Account Manager to create modern messaging campaigns.
With LINE Push Notifications, you have the confidence that your messages reach customers. But be careful - with big power comes big responsibility.
What's new
[1.3.0] - 2023-10-01
New fullscreen app for LINE:
- Broadcast messages to all LINE customers
- Manage connected LINE accounts in one click
App Terms
Legal Terms
By installing this app, you agree to the Marketplace Terms and App Privacy Policy.
Tutorial & Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact FEDYK sp. z o. o.. You can also suggest improvements or request new features in the upcoming versions of LINE.