Logs
Logs
Track setting changes in and more!
$1.25 / mo, per agent
Developed by Darka Software
Works with   LiveChat

The Logs integration allows you to track your LiveChat agent application events like adding agents, modifying groups, removing tags or setting routing rules. Each event is recorded with the timestamp and information on what account applied the change. It is a brilliant tool for those who require more control over their workflow!

Key Features

Available data removal
All the stored event logs can be removed anytime in the Settings section of the application.
Filtering and exporting to CSV
Your logs can be filtered with time and searched by phrases to allow for better events tracking. The records can be exported to CSV file anytime so the data can be forwarded and analysed externally.
GDPR compliance
The integration data is stored on European servers so your LiveChat may remain 100% GDPR compliant!
Track application events
Logs application gathers and saves the records about changes applied to Groups, Agents, Tags and Routing Rules settings. The complete list of events can be found in the Application Docs.

Benefits

Detailed statistics
Gather even more analytical data to improve your business flow.
Better control
Knowing the changes applied to your LiveChat you will be able to better manage your customer service.

App Privacy

The developer Darka Software indicated that the app’s privacy practices may include handling of user data. You can learn more in the app’s Privacy Policy. App installation indicates your acceptance of the terms and conditions set by Text, Inc. Marketplace.

Tutorial & Support

How to use this app

Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact Darka Software. You can also suggest improvements or request new features in the upcoming versions of Logs.

More by this developer
Get LiveChat App
Web BrowserWindowsmacOSAndroid

Copyright ©2024 Text, Inc. All rights reserved

We use cookies and similar technologies to enhance your interactions with our website and Services, including when you reach out to us on chat. This comprises traffic analysis, delivering personalized content, and supporting our marketing efforts. By accessing our website, interacting with our Services, you agree to let us and our partners employ cookies and related technologies on your computer or devices. Click the Cookies Policy to check how you can control the use of cookies through your device. To understand how we process your data, including through cookies, and interactions with us, please read our Privacy Policy.