Name: SentiOne Automate
Rating: 5 (1 reviews)

SentiOne Automate

Integrate with SentiOne Automate Conversational AI platform

Works with LiveChat

Use this application to easily connect SentiOne Automate platform with your LiveChat and utilize the potential of conversational AI.

SentiOne provides you with a complete solution for creating AI-powered conversational interfaces. With our technology, you’ll build chatbots and voicebots that people want to talk to!

Getting started with chatbots and AI technology may seem tricky, but in fact, it doesn’t have to be complicated. And when you’re using the right bot-building platform with low-code and no-code capabilities, you won’t even need any special tech skills.

To use this application, you’ll need to have a SentiOne Automate user account first, with which you can configure your chatbot. Contact us today if you want to take part in the AI revolution!

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Key Features

Intuitive bot builder

Build bots that people want to talk to — no code required! Create sophisticated and robust conversations using our intuitive dialog manager interface. Simply drag and drop phrases, multiply intents, and test conversations in real time.

Advanced natural-language understanding (NLU) capabilities

SentiOne bots have 94% intent accuracy recognition thanks to our NLU engine, pre-trained with more than 30 billions of online conversations. Every new bot can be trained with first-party data (historical conversations, industry-specific phrases) to achieve even higher accuracy.

Comprehensive bot analytics

Analyze bot performance using metrics such as average handling time, average resolution time, number and quality of cases, and more. Monitor automation quality by tracking conversation transcripts, performing context analysis, and measuring customer satisfaction.

Test bots in real time

Build chatbots and voicebots at scale thanks to automated testing functionalities. Don’t waste time testing manually – use automated tests to monitor both the performance and quality of your bots in real time.

Benefits

Improved automation

A new generation of conversational bots that can automate up to 40% of repetitive tasks or customer requests without sacrificing quality.

AI-powered customer service automation

Augment your customer support with AI bots to improve effectiveness and provide 24/7/365 service. Let our bots handle the most repetitive requests, so your customer service agents can focus on complex tasks.

What's new

changelog

App Privacy

The developer SentiOne SA indicated that the app’s privacy practices may include handling of user data. You can learn more in the app’s Privacy Policy. App installation indicates your acceptance of the terms and conditions set by Text, Inc. Marketplace.