Visitor Log
Visitor Log helps you understand who is coming on to chat, what they're doing on your site, and lets you store notes for future reference.
The days of anonymous chats are gone
Whether you want to understand how many LiveChat Greetings your visitors have been shown, how many times they've chatted with you in the past or the number of times they've been on your site, Visitor Log is the perfect app for you. Giving you all this data and more.
With real-time visitor detail enrichment, the app allows you to rename a visitor inside the LiveChat platform so you can get full context on chatters each time they visit your site.
Say goodbye to anonymous chatters and hello to personalised experiences with Visitor Log.
Key Features
Visitor analytics
See previous notes during chats
Chat on a first-name basis
Simple one-click installation
This app is embedded directly into your LiveChat account. So no downloads or extra installations required.
Insta-Ban
Benefits
For your customers
- Deliver a VIP experience with personalised interactions
- Skip repetitive questions by having previous notes and details to hand
For you
- Deliver a great customer experience via LiveChat
- Have useful information on hand
- Instantly identify visitors
- Make informed business decisions based on analytics
What's new
Changes:
- Migrates to using the /v2/token endpoint instead of /token
App Terms
Legal Terms
By installing this app, you agree to the Marketplace Terms and App Privacy Policy.
Tutorial & Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact The Chat Shop. You can also suggest improvements or request new features in the upcoming versions of Visitor Log.