Social Media

Read about the latest trends in social media and see how they affect your business. We will show you how to use social media for both sales and customer service. Learn what social media management methods you should use to stay on top!

Episodes about Social Media

Episode #13

Paolo Fabrizio: Social Customer Service Is What Your Customers Are Looking For

15 September 2016

If you want to deliver exceptional customer service, you can't forget about social networks. My today's guest is Paolo Fabrizio, a social customer service expert, author, and speaker.

Episode #10

Mick Griffin/Brand 24: Social Media for Business – Yes or No?

4 August 2016

If you ever wondered when is the right time to create a business social media account, you should listen to the interview with Mick Griffin, Brand24 Chief Revenue Officer and social media expert!

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