LiveChat updates

Video call your customers from the LiveChat mobile app

With the SnapCall integration now available in the LiveChat mobile app, you can quickly jump on a video call on your phone, wherever you are. Demonstrate your product in your store, showcase a hotel room to a potential guest, or take soon-to-be newlyweds on a virtual tour around a wedding venue.

What you get with SnapCall in LiveChat:

• Quick and easy installation, and no need for special software or equipment.
• Digital calls, which means no need for phone numbers and no additional cost per call.
• Free worldwide calls for customers.
• Full control. Your agents decide on a case-by-case basis when to offer a voice or video call, or start a screen sharing session.
• A smooth transition between chat and voice or video within the LiveChat agent app for agents and the chat widget for your customers.
• Call statistics and history available in the SnapCall dashboard in the LiveChat agent app.
• Audio recordings available in the LiveChat agent app after the call.
• Available in LiveChat Agent app for desktop and web browser, as well as the LiveChat mobile app.

Get SnapCall.
Download the LiveChat mobile app from Appstore, GooglePlay or AppGallery.
Read more about the SnapCall integration.

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