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Livechat: The improved Agents section is now Team
19 December 2022

The improved Agents section is now Team

The Agents section in the LiveChat Agent App, the one with the list of all the people and chatbots in your LiveChat, has received a major UX upgrade and a new name. Behold Team!
Improved Agents section is now Team The most spectacular change is the new Work Scheduler. You can now:
  • set the working hours for whole groups of agents in one go
  • and set multiple breaks.
In the new Team section, you can also:
  • Add whole groups of new agents by copying and pasting agent emails.
  • Manage multiple agents’ availability with just a few clicks.
  • Access the most vital Agent actions from the main view.
Check out the new Team section in the LiveChat Agent App.
Read more about the new Work Scheduler.
See how you can now manage Agents and Groups.
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