Kentico

What is Kentico?

Kentico is an e-commerce, online marketing, CMS platform that helps to build websites, online shops, web community sites and intranet systems. It’s a multifunctional product that offers plenty of features and customer-centric solutions. Kentico has an easy to use drag&drop editor, which you can use to update your content. What’s more, the platform doesn’t restrict you to use only provided templates. You can create your own sites with custom fields. You’re also allowed to reuse created content on different sites. In addition, Kentico is a multilingual tool that lets you translate your websites into any language. This e-commerce solution provides integrations with CRMs, ERPs and payment gateways. It facilitates the checkout process in online shops. Besides, the platform provides a well-documented API which enables you to integrate it with other apps and extend its functionalities.

The benefits of using LiveChat with Kentico

Learn about clients’ needs

Thanks to pre&post chat surveys you can easily gather feedback from visitors. Use this knowledge to polish your products, modify your services and boost sales.

Increase customer satisfaction

Troubled customers count on fast answers. With LiveChat, you can easily provide solutions wherever you are. Just log on your mobile device, solve problems on the go and please more customers with your swift actions.

Get the most popular channel of communication

Chat apps have become the most popular medium of communication. Thanks to LiveChat, you can adjust to ongoing changes and allows customers to contact you via a red-hot channel additional channel.

What useful features does LiveChat provide for Kentico users?

Stay in touch with your leads

Integrate Kentico with LiveChat and rest assured you won’t miss any vital lead again. Thanks to a mobile integration and the cloud capability, you can answer questions from every place at any time. LiveChat will also keep an eye on your business and send you a push notification every time a visitor sends you a message. Stop looking at the screen and take care of other issues, our software will do the work for you.

Offer unique customer service

By integrating Kentico with LiveChat, you get a chance to provide constant customer assistance. Engage your visitors proactively and have an actual impact on your sales. It’s up to you whether you prefer sending automated chat invitations or personalized messages. The bottom line is that your clients are assured they can always rely on your help and guidance.