Digital River

What is Digital River?

Digital River is a cloud-based commerce platform that facilitates management of online stores. The solution provides commerce, marketing, and payment services. It can be used both by brand new businesses and large enterprises. The platform offers multi-locale management allowing you to sell in multiple countries. Moreover, the shop’s location is configured with adequate payment preferences, language, and currency. The payment suite enables local payment options regardless of the location (Digital River integrates with 190 banks around the world). The tool calculates taxes for a specific country, according to local tax rates. In addition, the platform supports 26 languages letting you deliver personalized customer service. The set of inventory tools allows you manage pre-orders, split shipments or analyze reports. What’s more, Digital River complies with global regulations such as IFRS, GAAP, SOX, and PCI. You can take advantage of display advertising, email marketing, or analytics. Plus, an open API lets you develop even more functionalities.

The benefits of using LiveChat with Digital River

Support up&cross selling

LiveChat lets you increase the average cart value. Thanks to information gathered in pre-chats or previous conversations, you can personalize your service and recommend products that meet customers needs.

Get maximum security

Protect all your data using LiveChat. Our reliable software has already helped plenty of enterprise companies to protect their information and comfortably develop their business.

Get AI support

Integrate LiveChat with BotEngine and get help from an intelligent chatbot. The program can handle the most common queries whereas you can focus on more detailed cases and provide high-standard services that amaze your customers.

What useful features does LiveChat provide for Digital River users?

Target visitors from your marketing campaigns

With LiveChat, you can get round to visitors who landed on your website via particular referring pages. LiveChat lets you welcome them with a custom invitation that will trigger off when a visitor clicks on the link attached to a specific campaign. Talk away to your visitors and help them become your happy customers.

Break language barriers

Integrate Digital River with LiveChat and untangle your tongue. Thanks to 45+ translations, you can open your business to new markets and get plenty of new clients who are waiting for your offer. Reach them out and expand your business right away!

Lower cart abandonment

Make sure customers can always turn to you with a problem. Integrate Digital River with LiveChat and take matters into your own hands. The app allows you to provide 24/7 support and deliver high-quality assistance wherever you are. Thanks to regular service, you can solve more problems and close more deals. What’s more, you can make use of nice-looking eye-catchers and chat buttons that will inform customers about your presence. With LiveChat, you will never leave your customers alone out!