Orchard

What is Orchard?

Orchard is a free, open source and community-focused CMS platform backed by Microsoft. It facilitates building and managing websites, blogs, forums and web applications. The system works well with small and medium-sized sites, and it’s based on ASP.NET platform.
The solution is modular which means that you can easily replace its features (modules) with your own as well as enable & disable existing ones. What’s more, Orchard has a flexible layout and lets you customize your website to your needs. The software provides a shopping cart integration, widgets and lets you assign different roles for users or give permissions. In addition, you can add custom URLs, show & hide pages and benefit from simple navigation.
The tool includes a simple blogging feature thanks to which you can create your blog and reach a wider audience. Orchard CMS supports multiple languages and enables you to manage multiple websites from one place. Thanks to these features, you can build an international website.
All users can make use of an API that allows extending Orchard's functionalities. You can broaden features of this platform using the documentation and be the part of its large community.

The benefits of using LiveChat with Orchard

Make your work a piece of cake

The work in customer service department can be hard and challenging. However, you can make it much easier if you apply LiveChat. Thanks to the set of chat tools like canned responses, chat tags and information about visitors, your agents can find answers and reply to customer queries faster than ever before. Let your agents use the most convenient chat and make their work sheer pleasure.

Gain knowledge about your customers

Take advantage of LiveChat archives and analyse chats transcript to understand your clients’ needs/requirements.Thorough knowledge about visitors will let you introduce proper adjustments that meet customers’ needs and help to boost sales.

What useful features does LiveChat provide for Orchard users?

Stay in touch with your leads

Integrate Orchard with LiveChat and rest assured you won’t miss any vital lead again. Thanks to a mobile integration and the cloud capability you can answer questions from every place at any time. LiveChat will also keep an eye on your business and send you a push notification every time a visitor sends you a message. Stop looking at the screen and take care of other issues, our software will do the work for you.

Glamorize your website

LiveChat provides neat chat window themes as well as groovy eye-catchers and inviting chat buttons. Not only will they help to attract visitors but also they will beef your site up. On top of that, you can customize your chat to your individual needs. Add your logo, pick up your brand colors and choose a favorite style. Pull even more features out of the hat with a dash of CSS magic.

Offer unique customer service

By integrating Orchard with LiveChat, you get a chance to provide constant customer assistance. Engage your visitors proactively and have an actual impact on your sales. It’s up to you whether you prefer sending automated chat invitations or personalized messages. The bottom line is that your clients are assured they can always rely on your help and guidance.