Learn how capturing visitors can increase your profits:
Campaigns show up above your minimized chat widget, encouraging visitors to talk to you.
Set up campaign Learn moreAvailable in the app for a limited time.
Jump into Traffic and reach out to handpicked shoppers in real time.
Go to TrafficJump into Traffic and reach out to handpicked shoppers in real time.
Help visitors who have been browsing for a while now:
Pick someone looking at a product category:
Get inspired to spark engaging chats
“Best deals of the year are finally here! How can we assist you today?”
“Check out our exclusive Black Friday deals! Save up to 50% on selected items.”
“New products just in time for Black Friday. What are you looking for?”
“Need help finding the perfect Black Friday deal? We're here to assist you!”
“Can I help you complete your order? Our Black Friday offer expires soon!”
“Wondering about shipping times during our Black Friday sale?”
“Hurry, Black Friday deals end soon! Need a hand before they're gone?”
“Stuck on gift ideas for the holidays? We'll help you find the perfect presents!”
“If you have doubts, here's what you need to know about our return policy.”
“Would you like to share feedback about your Black Friday shopping experience?”
“Considering a few options? Let's compare them to help you find the perfect match.”
“Check your inbox for exclusive Black Friday VIP offers. Not on the list? Ask us how to join!”
Hire a chatbot for your website to handle repetitive questions like shipping or return policies so your agents can focus on more complex cases.
Infuse Copilot with your business knowledge sources to help agents provide quicker, smarter support. Copilot scans your resources and delivers the right information in seconds — no more searching through websites or documents for answers.
Copilot makes both new and experienced agents equally knowledgeable. It provides ready-to-use reply suggestions directly in their chats, making responses faster and more efficient.
Learn moreSet up Goals to see how many chats contribute to reaching your targets. For example, measure sales by tracking the number of customers who chatted with you and then visited your after-purchase "thank you" page.
Set up GoalsThe Chat engagement report shows how many chats came from campaigns versus those started by agents or customers. This helps you see how your offers are driving engagement and where to improve.
Go to ReportsInsights saves you the hassle of reading through all your chats to find the most popular questions coming from customers.
It uses AI algorithms to automatically organize, prioritize, and analyze queries, and delivers the results straight to your inbox every week!
Check out InsightsStart engaging your visitors today with LiveChat
14-day free trial AI features No credit card required