As one of the most popular ecommerce solutions, Shopify powers millions of online stores, offering a robust set of tools to create, manage, and grow a business. However, even with Shopify’s extensive features, issues can arise — from technical glitches to account and billing... read more
![10 Types of Customers and How to Handle Them [Best Practices]](https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2023/06/types-of-customers-scaled.jpg)
11 min read | Nov 07 |
When working in customer service, you will be dealing with many different situations and with various types of customers who want to resolve their problems. You have to... read more
13 min read | Aug 16 |
Ever feel like you're flying blind when it comes to managing your customer service team? You probably wish you could predict peak times for website visitors, know exactly... read more
12 min read | Jul 08 |
Customer service is a crucial factor in the customer’s decision to do business with a company. Salesforce research shows that 91% of customers are more likely to make... read more
10 min read | Jun 20 |
As Michael Jordan once said: “Talent wins games, but teamwork and intelligence win championships.” Working together as a team is essential, and it allows you to exchange... read more
12 min read | May 23 |
Customer service is a strategic investment that can directly influence your business’s success. But how do you measure the actual value of your customer service ROI?... read more
13 min read | May 17 |
Short quotes can be super powerful. They can capture big ideas in just a few words. Whether it's something touching, thoughtful, or just a reminder about something... read more
