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Success by LiveChat
Read customer service, sales, and marketing stories on LiveChat blog.
#Know
3 min read | Mar 25
Built With AI, Live Transcription Services Come To Videoconferencing Software
4 min read | Mar 2
Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs
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Sell
8 min read | Nov 15 |
The FTC “Click-to-Cancel” Rule and Its Implications
Chandler Bing has been trying to quit the gym for over 25 years! Could he finally succeed? Well, if he were navigating today’s subscription economy, he might stand a... read more
Support
12 min read | Nov 08 |
The Best Ways to Contact Shopify Customer Service for Quick Support
As one of the most popular ecommerce solutions, Shopify powers millions of online stores, offering a robust set of tools to create, manage, and grow a business. However,... read more
Sell
16 min read | Nov 08 |
Best Shopify Live Chat Apps for 2025
As the holiday season approaches, Shopify store owners are bracing for a surge in customers eager to find the perfect gifts and seasonal deals. For many, this period can... read more
![10 Types of Customers and How to Handle Them [Best Practices]](https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2023/06/types-of-customers-scaled.jpg)
Support
11 min read | Nov 07 |
10 Types of Customers and How to Handle Them [Best Practices]
When working in customer service, you will be dealing with many different situations and with various types of customers who want to resolve their problems. You have to... read more
Support
14 min read | Oct 22 |
How to Always Be Ready for the Peak Ecommerce Holiday Season
As the 2024 holiday season approaches, ecommerce businesses face a dynamic shopping landscape marked by evolving consumer expectations and economic pressures. With... read more
Inside LiveChat
Inside LiveChat
0 min read | 26 Feb | Kaia Madalinska
How to install LiveChat on your website? WordPress | Customization
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Inside LiveChat
7 min read | 13 Oct | Kuba Rogalski
Video Shopping and What Does Coffee Have To Do With It?
For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more
Top picks
Guides to Success #2: The Ultimate Guide to Boosting Ecommerce Sales
24 min to watch
Insider #8: The Netflix Effect
6 min to watch
Trending articles
5 Ways You Can Use Live Chat in Conversion Rate Optimization
There is this one frustrating moment in every entrepreneur's career. It’s when you put your heart into building a business, create an amazing product, get a lot of website traffic only to get a few customers in the end. Everything seems to run perfectly: there is traffic on your... read more
Support
22 min read | Aug 07 |
Customer Service Skills Essential for Great Teams
As the famous saying goes, "Customer service shouldn't just be a department, it should be the entire company." This sentiment highlights the importance of... read more
Sell
10 min read | Jul 27 |
15 Best Call To Action Examples
Each and every call to action on your website serves a specific purpose. You can use various call to action methods to make them more effective. Here are the best call to... read more
Support
10 min read | Aug 08 |
Good Customer Service Definition and Examples
Customer expectations have reached new heights. A single positive interaction can turn a casual shopper into a loyal customer, while a negative experience can have the... read more
Support
11 min read | Oct 18 |
5 Tips for Handling Live Chat Support During the Holiday Season
The holiday season is one of the busiest and most challenging times for customer support teams, especially for those handling live chat. As customer inquiries surge,... read more
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