Featured
Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales.
Signup for freeTrusted by 36,000+ companies
Showing top 0 results 0 results found
Success by LiveChat
Read customer service, sales, and marketing stories on LiveChat blog.
#Know
3 min read | Mar 25
Built With AI, Live Transcription Services Come To Videoconferencing Software
4 min read | Mar 2
Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs
Featured video
Recent articles
Support
7 min read | Jan 02 |
The 6 Best Knowledge Base Software Platforms for 2025
Knowledge is power. But it is only as powerful as it is shared or withheld. This is why it is important for companies to have knowledge management solutions in place so... read more
Sell
12 min read
|
Jan 02
|
How To Predict Cart Abandons and Save Them With Live Chat
Cart and checkout abandons are the biggest cause of lost revenue for any ecommerce store. Depending on your industry and the time period you review, you’ll see an average... read more
Support
16 min read | Jan 02 |
What Is Good Customer Service (For Job Applicants and Beyond)?
Do you know how many consumers would pay a higher price for good customer service? In fact, studies show that 86% of customers are willing to pay more for a better... read more
Connect
12 min read | Dec 20 |
Top Facebook Chat Plugin Alternatives for Your Business
On May 9, 2024, Facebook officially shut down its free Chat Plugin, a favorite tool for businesses to connect with their customers through Facebook Messenger. For many,... read more
Sell
17 min read | Dec 19 |
Essential Tips for Live Chat Conversion Rate Optimization
Conversion rate optimization can feel daunting, especially when your efforts seem to fall flat. Imagine you’ve built a stunning website for your business, stocked it with... read more
Inside LiveChat
Inside LiveChat
4 min read | 26 Oct | Malgorzata Sikora
Generating a Privacy Policy Explained
Writing online documents is always a challenge, and we know that to be true at LiveChat. That’s why we’ve prepared a free online privacy policy generator to assist you... read more
Inside LiveChat
5 min read | 16 Sep | Malgorzata Sikora
SaaS Legal Documents You Really Need
At LiveChat, we work with customers and legal documents on a daily basis. One of the most important lessons we’ve learned is that it’s easy to get lost with all of these... read more
Top picks
Guides to Success #2: The Ultimate Guide to Boosting Ecommerce Sales
24 min to watch
Insider #8: The Netflix Effect
6 min to watch
Trending articles
Effective Support Queue Management Tips
It's Christmas. Your significant other asked you to buy new Christmas tree ornaments and other decorations for the upcoming holidays. So you drive to the shop, pick up some suspiciously-similar items to the ones you bought last year, and now you're standing in line. Someone is... read more
13 minutes
Dec 13, 2024
Support
8 min read | Dec 05 |
Customer Service Interview Questions You Should Ask When Hiring Agents
What makes a good agent? Is it their previous experience, their references, the way they carry their conversations or certain customer service skills? What customer... read more
Support
11 min read | Dec 06 |
Customer Communication Management Tips and Tools for 2025
Effective communication with customers isn't just a bonus — it's essential. Customer communication involves every interaction your business has with clients, from support... read more
Grow
12 min read | Dec 10 |
Top 5 Best Shopify Bots to Enhance Your Online Store Performance
In ecommerce, staying ahead of the competition often hinges on delivering a seamless and engaging customer experience. One of the most effective ways to achieve this is... read more
Support
12 min read | Nov 08 |
The Best Ways to Contact Shopify Customer Service for Quick Support
As one of the most popular ecommerce solutions, Shopify powers millions of online stores, offering a robust set of tools to create, manage, and grow a business. However,... read more
Success in your inbox
Get monthly insights handpicked by our editorial team. Act on it.
We use cookies and similar technologies to enhance your interactions with our website and Services, including when you reach out to us on chat. This comprises traffic analysis, delivering personalized content, and supporting our marketing efforts. By accessing our website, interacting with our Services, you agree to let us and our partners employ cookies and related technologies on your computer or devices. Click the Cookies Policy to check how you can control the use of cookies through your device. To understand how we process your data, including through cookies, and interactions with us, please read our Privacy Policy.