Generating a Privacy Policy Explained
4 minutes
Oct 26, 2024
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Inside LiveChat
4 minutes
Oct 26, 2024
SaaS Legal Documents You Really Need
At LiveChat, we work with customers and legal documents on a daily basis. One of the most important lessons we’ve learned is that it’s easy to get lost with all of these types of documents and demands from our customers. This article will explain what legal documents are the most... read more
5 minutes
Sep 16, 2024
How to Install LiveChat on Your Website [Video]
Today we’re diving in on how to install LiveChat on your website. If you want to grow your sales by 30%, reach a customer satisfaction of 97%, and connect with hundreds of visitors who browse your website, then you’re in the right place. Our Associate Product Manager, Dawid... watch now
7 min watch
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Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales
Video Shopping and What Does Coffee Have To Do With It?
For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming over the past decade or so, with more and more people shifting towards online purchases. Ecommerce has been... read more
Build Customer Relationships That Last With Our New Mailchimp Integration
Connecting with customers is easier than ever. With LiveChat, you can engage with visitors on your website, interact with buyers, and help customers right when they need you. The key to turning these interactions into lasting customer relationships is acting on all the... read more
How We Optimized Chat Widget Performance and Why Is It Important for Your Business?
Have you ever visited a website that took ages to load? This could have been because there were too many elements on the website, slowing it down. It could also have been caused by the quality of your internet connection. Some time ago I heard that slow Wi-Fi is worse than no... read more
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Everything You Need To Know About Chat Widget Accessibility
What’s the first thing that jumps to your mind when you think about building an online business? Whether it’s a product or service, it should, above all else, solve a problem. If it doesn’t, why bother? No one will buy your product if it doesn’t make their lives easier or more... read more
Transparently Present Documents on Your Webpage To Build Trust
We all use online apps to manage our day-to-day activities. At LiveChat, we’re fully aware of this because we deliver our applications to over 30k customers. We’ve learned our lessons about transparency, and that’s why we’d like to share the dos and don’ts of this journey with... read more
4 minutes
Apr 1, 2021
How To Segment Your Customers and Offer Them Legal Support
If you run an online business, most likely you receive a number of requests concerning documents that your customers would like to sign. We know it’s a demanding process and, at LiveChat, we really care about helping your business. At the end of the day, your legal agreements are... read more
4 minutes
Dec 3, 2020
Brand Matters: How to Use Branding and Protect It at the Same Time
Branding is what defines your company. It's a message sent to customers, your visual representation, and everything that your company uses to say, “this is us,” and “this is ours". Since its use is so important to a company, your brand needs to be protected. This article is... read more
5 minutes
Aug 6, 2020
LiveChat Legal: How to Build an Efficient and Well-Maintained Subprocessor List
As you probably know, transparency in data processing is a must right now. GDPR and other privacy-related regulations require companies to inform who can access different sets of data. Because of this obligation, you’ve most likely heard about subprocessors. Maybe you’ve even had... read more
4 minutes
Jun 10, 2020
Why Chatbots Are Good for Your Business [Video]
Sometimes you need an extra hand in your business and bots are here to help. Learn more about chatbots and how you can use them. watch now
3 min watch
Knowledge Pill
How We Created a Chatbot That Helps Businesses During the Pandemic
Shortly after our team entered the #stayhome reality, we realized that unlike many other organizations, we are quite lucky. We were well prepared to switch to remote work, and our company was not economically impacted by these extraordinary circumstances. But we felt that we... read more
3 minutes
May 26, 2020
How Can Live Chat Be Used in a Remote Work Model?
New reality crawled into our lives. Those of you who are doing your best to keep your business going probably have had to adjust to a new way of working and connecting with both teammates and customers. That means that you may be in the middle of trying out different tools for... read more
We Are Ready to Support You
These are not easy times for many businesses. If your company is affected by these extraordinary circumstances, LiveChat wants to support you as much as possible. When online communication is taking the lead, we will do our best to help you stay connected with your customers, no... read more