QA
LiveChat
Hybrid Full-time
Join Text and Shape the Core Experience!
At Text, we are committed to helping our customers grow. We fight for every inch in terms of design and engineering. We put customers first.
Our Core Experience team is at the heart of this mission — creating seamless, high-performing chat experiences that enable agents to work smarter, customers to feel valued, and sales to grow.
We're looking for a Test Automation Engineer who thrives on solving complex challenges, values cross-functional collaboration, and understands the balance between crafting robust new features and perfecting the most minor details. If you're passionate about translating product vision into impactful, scalable solutions, this role is for you.
Own the core: Enhance and maintain LiveChat's core functionalities to ensure a smooth and intuitive user experience.
Collaborate across teams: Work with product designers, backend engineers, and frontend engineers to deliver impactful features, following the Shape Up methodology.
Test planning and risk assessment: Plan comprehensive test cases before releases, review them collaboratively with the team, and proactively guide the team in identifying potential issues and risks.
Automate testing: Design and maintain robust test automation frameworks using Playwright, focusing on integration and component tests.
Collaborate cross-functionally: Work closely with front-end developers and stakeholders to ensure quality at every development lifecycle stage.
Evaluate product usability: Provide constructive feedback on code and overall product quality and usability.
Strong experience with Cypress or Playwright, particularly in writing integration and component tests.
Commercial experience in software testing.
Hands-on experience in Frontend development programming.
Understanding of programming processes with the ability to navigate code to create and modify tests.
Ability to analyze bug reports and reproduce issues.
Capability of working in an environment where manual testing is still necessary while also being able to transition to and advocate for automation.
Experience with GitHub Actions, with the ability to maintain and optimize CI/CD pipelines.
Proactive attitude, assertiveness, and communication to enable cross-functional work with stakeholders (API teams and front-end developers).
Product-focused mindset that aligns technical solutions with the overall product vision and architecture.
Effective communication to explain technical concepts to varied audiences.
Self-starter who is comfortable taking initiative and ownership in a dynamic, fast-paced environment.
Enjoys working with people and values good team vibes.
We have implemented a hybrid workplace, in which our team in Wrocław and nearby (up to 50 km), follows a 3/2 model: three days in the office to foster creativity, teamwork, and social interaction, and two days working from home.
If you’re based outside of Wrocław, you'll work in the office for three days each month to maintain valuable face-to-face connections, while continuing to contribute significantly to product development remotely.
We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.
What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.
With a hybrid work model (whether it's three days per week or three days per month, depending on your location), unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.
And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.
Are you feeling like this might be a great place to consider working for? We feel it too ;) Join us and apply.
Recruitment process
It’s time to fill out the application form and attach your CV. Here’s what happens next in our fully remote recruitment process:
Get yourself something to drink and let’s talk. Tell us about your professional experience, the results of your work, and your values. We’ll tell you a little bit about the company, products, and company culture. We’ll also talk about the money and your availability.
At this stage, we’ll test your craft to see the value you can bring to the company. The most important part? You’ll find out everything about the challenges in your role, and we’ll find out everything we need to know about your experience.
We’ll give you a project to work on for a few hours. You’ll also meet the people that’ll give you tips, advice, and access to data and tools so you can feel like you’re already a part of the team. Get familiar with our atmosphere, the workflow, and the people. All in all, we’ll help you make a well-informed decision.
