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Features

LiveChat APIs

Use our powerful APIs to automate your work and create custom integrations.

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LiveChat API visualization

Customer SDK

Create your own solution

Build a custom chat widget from scratch and place it on your website or app.

Read Customer SDK docs
Custom chat widget built with Customer SDK

Webhooks

Build an integration that’s right for you

Use webhooks to create custom LiveChat integrations. For example, pull customer data straight from your database and display it in LiveChat whenever a chat with a returning customer starts.

Read Webhook docs
Webhooks visualization Webhooks visualization

Chat widget JS API

More chat widget customization options

Change the way the chat widget works and behaves. Collect visitor data with the Chat Widget JavaScript API.

Read Chat Widget JS API docs
Chat Widget that uses JS API

Chat API

Automate your workflow

Streamline some of your LiveChat activities using our API. For example, create a request that changes the status for all of your agents at once or one that allows you to save visitor information to a file.

Read API overview
Workflow automation

Reports API

Better reporting

Get any live chat data you need using API. Merge it with data from other tools you use to create custom reports.

Read Reports API docs
Better reports with LiveChat API

Discover more features

Chat tools

Get all the tools you need to provide excellent customer support

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Agent Availability

Let customers reply according to their own schedule with asynchronous communication.

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Messaging channels

Reach your customers wherever they are

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Customization

Change the look of your chat widget so it matches your website’s design.

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Engaging customers

Discover how LiveChat helps you get more chats

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Reports & analytics

Get an overview and in-depth data about your chat and agent activity

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Sales & ecommerce

Sell, generate leads, and improve sales workflow using LiveChat

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Security

Focus on growing your business. We will make sure your data is safe

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Team management

Help your team get more efficient with LiveChat

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LiveChat offered us a way to meet the growing demand for support without growing staff at an equal pace.

Justin Nedd, Chief Executive Officer at GTT

37,000+ customers can't be wrong

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