DMCA Policy

Text, Inc. respects the intellectual property rights of others and expects its users to do the same. Following the Digital Millennium Copyright Act of 1998, without undue delay, we will verify and respond to claims of copyright infringement committed using Text, Inc. services. For us, copyright infringement may occur when someone, without authorization, copies (or creates derivative works from), distributes, performs, or displays a work protected by copyright by another party.

What Constitutes Copyright Infringement?

Copyright infringement may occur when someone, without authorization, copies (or creates derivative works from), distributes, performs, or displays a work protected by copyright by another party.

Filling a DMCA Takedown Notice

If you believe content within any of Text’s services infringes your copyright, or if you are authorized to act on behalf of a copyright owner, please send a DMCA Takedown Notice to support@text.com 

Include the following details to ensure timely handling of your notice:

1. Description of Copyrighted Work: Clearly describe the copyrighted work(s) you claim is infringed.

2. Location of the Infringing Material: Provide the location of the allegedly infringing material, such as URLs, screenshots, or specific identifiers.

3. Statement of Good Faith Belief: Your statement that you believe, in good faith, that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or by law (if you are not the owner, please explain your relationship to the copyright owner to confirm that you are entitled to acting on his behalf)
   Example: “I have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or by law.”

4. Contact Information: Include your name, company name (if applied), position,  address, telephone number,  email,

5. Statement of Accuracy and Authorization: Your statement, under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner
   Example: “I declare under penalty of perjury that the information in this notification is accurate and that I am the copyright owner or am authorized to act on behalf of the copyright owner.”

6. Signature: Include a physical or electronic signature of the authorized person. 

DMCA Takedown Notice Template

To simplify the process, please use the template for your DMCA takedown notice.

Upon receiving a complete DMCA Takedown Notice, Text will:

1. Review the Notice.
   Text will verify the provided information and confirm that it complies with the DMCA requirements.

2. Take Action on the Reported Content.
   If the notice meets the requirements, Text will take steps to remove or disable access to the infringing content within a reasonable timeframe.

3. Notify the User.
   If the infringing content was posted by a user, Text will make reasonable efforts to notify the user of the takedown action and provide information about the DMCA process, including the option to submit a counter-notification if they believe the removal was in error.

4. Maintain Transparency.
   Text keeps records of all received DMCA notifications and actions taken, as required by the DMCA, to ensure transparency and compliance.

Filling a DMCA Counter-Notification

If you believe that content you posted within any of Text’s services was removed in error or is not infringing, you may submit a DMCA Counter-Notification to dmca@text.com.

To help us process your counter-notification efficiently, please include the following:

1. Description of the Removed Material: Clearly identify the material that was removed or disabled and specify its location within Text’s services prior to removal (URLs or screenshots are helpful).

2. Statement of Good Faith Belief:
   Example: “I have a good faith belief that the material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.”

3. Contact Information: Include your name, organization (if applicable), position, address, telephone number, and email address.

4. Statement of Jurisdiction Consent: A statement consenting to the jurisdiction of the federal court in your district or, if outside the United States, in any judicial district where Text may be found.
   Example: “I consent to the jurisdiction of the federal court in the judicial district of my address, or, if outside the United States, in any judicial district where Text may be found, and I will accept service of process from the claimant.”

5. Signature: Include a physical or electronic signature of the person submitting the counter-notification.

DMCA Counter-Notification Template

To simplify the process, please use the template for your DMCA Counter-Notification.

Upon receiving a compliant DMCA Counter-Notification, Text will:

1. Review the Counter-Notification.
   Text will confirm that the counter-notification meets all DMCA requirements.

2. Notify the Original Claimant.
   Text will provide the original claimant with a copy of the counter-notification and inform them of the user’s intention to restore the content.

3. Restore Content.
   If the original claimant does not provide proof of a court action within 10 to 14 business days, Text will restore access to the content.

4. Document Actions.
   Text will maintain records of the counter-notification, notifications sent, and any subsequent actions, ensuring compliance and transparency under DMCA guidelines.