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Looking for a live chat comparison?

We won’t tell you which live chat software is best for your business. The key is knowing what you’re signing up for.

Free 14-day trial Automation Robust reporting

Live chat provider logos with LiveChat logo magnified

One size doesn’t fit all

All live chat software providers try to convince you to purchase their software. We’ll try to do the same, but we’re focused on giving you all you need to make a well-informed decision.

Zendesk Intercom Freshdesk Drft LiveChat Zendesk Intercom Freshdesk Drft LiveChat

Say
goodbye to

Say
goodbye to

Drawing: Sad chat bubble leaves the shop with an empty cart
Drawing: A bug

Buggy apps and product teams

Buggy apps and product teams

The teams that build them often care more about launching too many features too quickly instead of fixing existing ones.

Drawing: A chart with missing data

Half-baked
reporting

Half-baked
reporting

Bulky dashboards often don’t tell the whole story, and you end up exporting data to third-party apps to get meaningful insights.

Drawing: Price tag with question mark

Confusing pricing models

Confusing pricing models

They make your costs hard to control and nearly impossible to calculate without a math degree.

Drawing: A maze

Clunky user interface and user experience

Clunky user interface and user experience

It feels like they require a rocket scientist to get a product out of the box.

Drawing: A sleeping bell

Laggy notification systems

Laggy notification systems

You end up with missed chats and messages arriving long after they should.

Drawing: Thumb down

Abysmal customer support

Abysmal customer support

Turns out they’re taking days or weeks to reply when you need them most.

Say
hello to

Say
hello to

Drawing: Happy chat bubble with full cart greets a clerk in 24/7 shop
Drawing: A clipboard with unordered list

Features information within arm’s reach

Features information within arm’s reach

Quickly find detailed information about features — what they do, and which pricing plan they belong to.

Drawing: A megaphone

Clear and direct communication

Clear and direct communication

Know precisely what you’re signing up for. We’ll tell you how to reach your business goals with no marketing mumbo jumbo.

Drawing: A credit card

A free trial with no credit card required

A free trial with no credit card required

Get a feel for what it’s like to use our tool. Test our Team plan for 14 days to see if we’re the live chat service provider you’re looking for.

Drawing: Chat bubble with a headset

Support available 24/7

Support available 24/7

Reach out for help anytime you need it. No matter the time zone or the time of day, our Support Heroes are always ready to help.

Drawing: A smartphone

iOS and Android apps

iOS and Android apps

They help your agents provide your customers with stellar experiences on the go. Anytime. Wherever they are.

Drawing: A dollar bill

Transparent pricing

Transparent pricing

Get to know your costs in a flash. No need to wait for a demo to find out how much you’ll need to pay once you upgrade.

Live chat software comparison

Go into detail

If you’re still on the fence about which live chat provider you should go for, check out our live chat software comparison and see how we stack up against our competitors.

LiveChat

LiveChat

vs

Drift

Drift

Compare

LiveChat

LiveChat

vs

Freshchat

Freshchat

Compare

LiveChat

LiveChat

vs

Intercom

Intercom

Compare

LiveChat

LiveChat

vs

LivePerson

LivePerson

Compare

LiveChat

LiveChat

vs

Tawk.to

Tawk.to

Compare

LiveChat

LiveChat

vs

Zendesk

Zendesk

Compare

Take LiveChat for a spin
right away

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