Pimcore

What is Pimcore?

Pimcore is an open source e-commerce CMS and marketing platform that facilitates content management. Its advantage lies in the fact that the product combines functionalities of commerce and content that help you provide better experiences for B2B and B2C environments. It’s a complex, enterprise solution that caters for plenty of e-commerce needs.
The software is easy to set up and has an intuitive interface. Thanks to multi-channel publishing functionalities, you can easily integrate data from different sources, edit your content, manage your digital media assets or make updates from one place and publish it on various channels. Thanks to this solution, you don’t need to repeat your activities. Also, Pimcore provides automatic image conversion that will save your time.
Moreover, the platform allows you to create personalized and user-friendly experiences across different channels. You can customize the checkout process in your shop and handle complex products configuration. The solution supports multiple languages, different currencies and can offer promotions based on the location.
Thanks to the Pimcore API, information about products and assets can be sent to other software. Plus, if you encounter any difficulties, the company delivers 24/7 customer support.

The benefits of using LiveChat with Pimcore

Invite customers to chat

LiveChat makes it possible for you to engage customers in chatting. By sending personalized invitations, you can act as a real shop assistant who offers help and guidance. Use your charm and help customers become your joyful clients.

Offer continuous support

LiveChat lets you kIlls two birds with one stone. You can log off the app, have a rest and still be able to serve clients. The tool enables you to display a ticket form on your page after hours. Thanks to it, visitors will be able to leave their questions and emails so you can write them back as soon as you log into LiveChat again.

Make your service more intelligent

Relieve your agents and pass the most of repetitive tasks to the AI chatbot. Thanks to the BotEngine integration, you can build your own chatbot and provide great support to your customer service department.

What useful features does LiveChat provide for Pimcore users?

Offer never-ending help

LiveChat will serve your clients even if you’re on holiday. So relax and enjoy your free time. Thanks to a ticket form displayed on your site after hours, visitors can contact you every time they wish. You can write them back as soon as you log into the app. With LiveChat, you can bet your bottom dollar that you won't miss any important lead again!

Chat in different languages

LiveChat delivers 45+ translations that will let you expand your business to foreign markets. Just integrate Pimcore with our app and gain a bunch of new clients. Let the world hear about your business then and there!

Make LiveChat your second half

Customise the chat window to your website: stick your logo to it, adjust colors and choose a preferred style. With a bit of CSS magic, LiveChat can become a real chameleon that can fade into the background and become an inseparable part of your site!