SharePoint

What is SharePoint?

SharePoint is a collaborative platform that delivers an intelligent intranet. This web-based software integrates with Microsoft Office and lets you share different materials, apps, files and data with your employees. Such a solution improves the flow of information in your company and facilitates finding data. Moreover, Microsoft SharePoint boosts the productivity of your teams and departments inside and outside the company. It secures all your data and at the same time, lets you share knowledge, add tasks and guidelines wherever you are. Moreover, the software allows building communities and offers advanced collaboration with your teams. You can manage all the files and make them available either to particular groups or the whole organization. In addition, the intranet allows you to organize your data and distribute it using any device. The developer center provides helpful resources and guidelines. Thanks to the SharePoint’s API, programmers can add more functionalities or customize existing features.

The benefits of using LiveChat with SharePoint

Make your work a piece of cake

The work in customer service department can be hard and challenging. However, you can make it much easier if you apply LiveChat. Thanks to the set of chat tools like canned responses, chat tags and information about visitors, your agents can find answers and reply to customer queries faster than ever before. Let your agents use the most convenient chat and make their work sheer pleasure.

Get maximum security

Protect all your data using LiveChat. Our reliable software has already helped plenty of enterprise companies to protect their information and comfortably develop their business.

Take advantage of a ticket form

Thanks to LiveChat, you can serve customers after hours. The app lets you display a ticket form on your website every time you need to log off. Just relax and rest assured that LiveChat will catch leads for you.

What useful features does LiveChat provide for SharePoint users?

Manage your teams like a pro

LiveChat arms you up with a set of managerial tools. You can create a limitless number of agent accounts and divide them into groups that handle particular cases. Thanks to organized structure, customers will quickly find their way to right people and get answers much faster. In addition, our tool lets you supervise work. Take part in chats and whisper advice to infant agents from every place.

A range of chat tools

Thanks to LiveChat your job will be a sight easier. The app will give you necessary information about customers, so you will always know who you are writing to. Message sneak-peeks will show you what visitors are writing before they send their messages. Thanks to it, you can start looking for answers much faster and surprise customers with a swift response. Moreover, LiveChat tackles with long, complicated cases once and for all. Just send customers visual files via chat and explain problem before you could say Jack Robinson.