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Yahoo Small Business

Integrate LiveChat with your Yahoo Small Business store and revolutionize your customer service. Answer customer queries on the go and finally close more deals.

About

What is Yahoo Small Business?

Yahoo Small Business is a simple website builder that lets you create mobile-friendly sites. The solution offers many practical features. A user-friendly editor and customizable templates facilitate the building process. The tool can create your professional email and add your image, so customers can identify your message straightway. YSB provides a built-in SEO, unlimited site pages, and social media. The solution offers payments using American Express, Paypal, Visa, Mastercard and Discover Global Network. What’s more, you can integrate your website with UPS to make order fulfillment easier. It lets you connect your shop to Google Shopping as well. Plus, you can extend its functionalities by applying available applications. Users can take advantage of Yahoo Small Business hosting and get a free, associated domain provided they buy the annual plan.

Benefits

The benefits of using LiveChat with Yahoo Small Business

Sell more with LiveChat

All visitors are your potential clients. Thanks to LiveChat, you can strike up a conversation with browsing visitors with ease. Solve problems that come along, help customers to take a decision and have a real influence on your sales.

Offer swift customer support

The wide range of chat tools provided by LiveChat allows serving clients much faster. React to problems when they occur and delight customers with effective assistance that boosts satisfaction rates at the same time.

Enhance your performance

Thanks to 96+ integrations, LiveChat can be easily connected with the most popular, 3rd party solutions; from CRMs, CMSs, social media, analytics to e-commerce. Automate most of your tasks and boost your efficiency with just a few clicks!

Features

What useful features does LiveChat provide for Yahoo Small Business users?

Track your sales

Thanks to LiveChat, you can have a full insight into chats’ success rates. The Sales Tracker will keep an eye on all chats that resulted in a sale. You will know exactly how much money you can earn due to chatting or which agents close the most profitable deals. Missing valuable information won't happen again!

Offer never-ending help

LiveChat will serve your clients even if you’re on holiday. So relax and enjoy your free time. Thanks to a ticket form displayed on your site after hours, visitors can contact you every time they wish. You can write them back as soon as you log into the app. With LiveChat, you can bet your bottom dollar that you won't miss any important lead again!

Get rid of cart abandonment

Plenty of clients are on the verge of buying when they encounter obstacles that hold them back from closing a purchase. LiveChat comes to the rescue and lets you save your sales. Place chat buttons and eye-catchers on your site to inform visitors about your presence. By sending personalized chat invitations, you can act as a real shop-assistant who delivers support and solves problems once they occur.

Support

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LiveChat also works with

Adobe Experience Manager Alfresco Blackbaud Bloomfire CleverBridge Demandware Digital River ePages Episerver Expression Engine Fast Spring Gambio Ghost IBM WebSphere Commerce IBM WebSphere Portal Intershop J2store Jive Software Kajabi Kentico Liferay Light Speed MODX Moonfruit Moovweb Mozu Nation Builder October CMS Odoo Orchard Oxatis Pagekit Pimcore Plentymarkets Radial Real Estate Webmasters SAP Hybris SharePoint Shoper Shopware Sitecore Sitefinity SoCloz Spree Commerce TYPO3 Ubercart Umbraco VTEX Webydo xt: Commerce Zoey Zoho

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