LiveChat® for Customer Support

Chat. Support. Connect.

Name: LiveChat® for Customer Support
Brand: LiveChat®
Rating: 4.6 (1675 reviews)

Customer support software that fuels good customer service for all business types — from B2B SaaS to travel agencies.

Free 14-day trial Easy setup 24/7 availability

Focus on experience

Back up human interactions with the right dose of automation and technology. Streamline your customer support and get more time to focus on customer experience.

Engage

Respond

Nurture

Improve

Engage

Share updates, ask questions, get more interactions

Set up automated and interactive greetings based on users’ location, visited pages, and more.

Get your clients to the right person fast

Create groups, use automatic chat routing, and make teamwork easy with chat transfers.

LiveChat® is an established software that had everything we were looking for in a chat software.

Syed Balkhi, Co-Founder and CEO at OptinMonster

Read the story

11 times

higher chance to convert

16 times

higher average session value

Increase chat conversion

Get 14 days of LiveChat® for free

Easy setup Robust reporting 24/7 availability

Respond

Customer information on hand

Personalize interactions with customers based on user profiles and behavior. Connect CRM and other tools to see additional data.

Support smarter, not harder

See what customers are typing in real-time. Create message templates to answer with just a single click. Handle multiple cases at once.

Make the most of automation

Add chatbots to quickly answer as many questions as possible, and transfer chats to live customer support when necessary.

Meet ChatBot

Nurture

Integrations with multiple chat channels

More flexibility for your business and customers

Allow conversations to start at any time and across multiple channels. Reply when convenient.

24/7 support service without a hitch

Provide 24/7 customer support thanks to chatbots and asynchronous communication.

Directing the traffic to the website and to LiveChat® helped GreenState tremendously in being able to serve all our member contacts.

Sierra Woodall, Member Assistance Center Supervisor

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Turn chats into leads

Get 14 days of LiveChat® for free

Easy setup Robust reporting 24/7 availability

Improve

Get 20+ reports out of the box

Our SaaS app gives you all the data you need to monitor performance, engagement, and customer satisfaction.

Streamline your workflow

Predict staffing needs based on when you get the most chats.

Real-time collaboration

Use chat supervision and private mode to train new team members and work together on tough cases.

Everything within a single app

Messenger

Apple Messages

SMS

Website

Salesforce

Shopify

BigCommerce

ChatBot

SnapCall

Slack

Get up and running fast

LiveChat® apps are packed with useful features, and they’re easy to set up and navigate. Turn on notifications and never miss a chance to connect with customers.

Flexible, multichannel communication

Let customers connect with your company via their favorite channels. Messenger, SMS, or Apple Messages, it’s all there. Easily handle all conversations from LiveChat®.

Fits in where you need it

Quick integration with 200+ tools. Connect LiveChat® with your help desk software, sync data, and streamline your workflow. Create the ultimate customer-centric experience.

Turn website visits into customer satisfaction

Free 14-day trial Easy setup Robust reporting

Chat. Support. Connect.

Focus on experience

Engage

Share updates, ask questions, get more interactions

Get your clients to the right person fast

Increase chat conversion

Respond

Customer information on hand

Support smarter, not harder

Make the most of automation

Nurture

More flexibility for your business and customers

24/7 support service without a hitch

Turn chats into leads

Improve

Get 20+ reports out of the box

Streamline your workflow

Real-time collaboration

Everything within a single app

Get up and running fast

Flexible, multichannel communication

Fits in where you need it

Turn website visits into customer satisfaction

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