Erik Totten
Former Content Specialist & Editor, Success
My articles
News
5 min read | Apr 15 |
Looking for the Helpers During Economic Meltdown: Dan Price and Gravity Payments
Perhaps you’ve heard of CEO Dan Price and his company, Gravity Payments. Price made headlines five years ago when he did two things. He instituted a minimum salary of... read more
News
4 min read | Apr 14 |
Looking for the Helpers During Economic Meltdown: Bill Gates and The Gates Foundation
“When I was a boy and I would see scary things in the news, my mother would say to me, ‘Look for the helpers. You will always find people who are helping’.” That quote is... read more
Connect
7 min read | Mar 23 |
How Do You Exceed Customer Expectations? Part 1: Review, Manage, and Research
It’s a customer’s world these days. Globalization and ecommerce are here to stay, and they’ve made it possible to purchase products from practically every corner of the... read more
Connect
7 min read | Mar 23 | Erik Totten
How Do You Exceed Customer Expectations? Part 1: Review, Manage, and Research
It’s a customer’s world these days. Globalization and ecommerce are here to stay, and... read more
Connect
5 min read | Mar 16 | Erik Totten
8 Essential Metrics for an Effective Email Campaign
Effective email campaigns are a part of every successful marketer’s toolbox. For an email... read more
Connect
5 min read | Mar 13 | Erik Totten
9 Steps to Create Customer Loyalty on Your Ecommerce Website
Although trust and loyalty are similar topics, they aren’t the same. Trust gets you to buy... read more
Connect
7 min read | Mar 23 |
How Do You Exceed Customer Expectations? Part 1: Review, Manage, and Research
It’s a customer’s world these days. Globalization and ecommerce are here to stay, and they’ve made it possible to purchase products from practically every corner of the... read more
Connect
5 min read | Mar 16 |
8 Essential Metrics for an Effective Email Campaign
Effective email campaigns are a part of every successful marketer’s toolbox. For an email campaign to be effective, you need to know if it is working. If you don’t know,... read more
Connect
5 min read | Mar 13 |
9 Steps to Create Customer Loyalty on Your Ecommerce Website
Although trust and loyalty are similar topics, they aren’t the same. Trust gets you to buy a product from a vendor or brand, while loyalty keeps you buying products from... read more