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Jacob Firuta

Jacob Firuta

Data Analyst, LiveChat

My articles

What Is Customer Service to a Business and to a Customer

When talking about customer service, we often look at it from a business perspective. We think how it can improve our relations with customers or how many more sales it can help us close. For businesses, it’s a way to get in touch with customers, help them and get some extra... read more

5 minutes
Nov 7, 2016