Data Analyst, LiveChat
Got 10 minutes to spare to get more chats? If you are running several websites, you can chat with visitors from all of them using a single LiveChat account. Just imagine how much additional chats you can get. Each website can have its own unique chat window and you can run... read more
7 min read | Oct 08 |
Creating the perfect call to action can mean the difference between a business success and a complete flop. How do you make sure that the message you use will spring... read more
8 min read | Sep 16 |
The best way to tell if a business is reliable is to observe how they act when everything is falling apart. And I’m talking end-of-the-world disaster here. For an airline... read more
4 min read | Aug 19 |
We often get asked through our chat if we charge anything for weekend support. It’s always really strange, because it’s business as usual for us. Our team is prepared to... read more
4 min read | Aug 19 | Jacob Firuta
We often get asked through our chat if we charge anything for weekend support. It’s always... read more
13 min read | Jul 30 | Jacob Firuta
You can upgrade your good customer service to great by speeding up your support. After... read more
5 min read | May 18 | Jacob Firuta
To create good customer service, you first need to know what needs improving. Customer... read more
4 min read | Aug 19 |
We often get asked through our chat if we charge anything for weekend support. It’s always really strange, because it’s business as usual for us. Our team is prepared to... read more
13 min read | Jul 30 |
You can upgrade your good customer service to great by speeding up your support. After all, fast communication is one of the most important customer service skills. It’s... read more
5 min read | May 18 |
To create good customer service, you first need to know what needs improving. Customer feedback is your go-to source of knowledge in this case. It’s the gas that will... read more
