Data Analyst, LiveChat
Sharing the success stories of your customers in the form of a case study is one of the most powerful things you can do for your business. No matter what you do or what kind of product you sell, showing that it worked for some real person out there and that person is satisfied... read more
3 min read | Nov 27 |
If there is one universal mistake nearly all companies make, it would be writing too many emails. We were also guilty of this. We had too many ongoing email conversations... read more
12 min read | Aug 08 |
There are few things that can save you as much effort and man-hours as having a functional knowledge base on your website. Without a knowledge base, your agents need to... read more
4 min read | Jul 31 |
In the round-the-clock world of forex trading, there is an exceptional demand for high quality customer service. Information is vital for traders and it has to be... read more
4 min read | Jul 31 | Jacob Firuta
In the round-the-clock world of forex trading, there is an exceptional demand for high... read more
3 min read | Jul 15 | Jacob Firuta
Good customer service can go hand in hand with great sales results. You can improve sales... read more
3 min read | Jul 02 | Jacob Firuta
Sometimes the slightest change on your website can make a huge difference. For example, if... read more
4 min read | Jul 31 |
In the round-the-clock world of forex trading, there is an exceptional demand for high quality customer service. Information is vital for traders and it has to be... read more
3 min read | Jul 15 |
Good customer service can go hand in hand with great sales results. You can improve sales significantly if you use chat to quickly resolve all the problems of your... read more
3 min read | Jul 02 |
Sometimes the slightest change on your website can make a huge difference. For example, if visitors are reluctant to start a chat with you, they may simply need a little... read more
