Olga Rogacka
Content Marketing Specialist, Success
About me
I make sure the content we present on our platform is valuable for business professionals around the world. During my 6 years at LiveChat, I’ve gained experience in customer service, online business, and marketing. I mix that knowledge with a pinch of psychology (my secret ingredient) to write helpful articles for our readers.
I believe every successful business had some obstacles to overcome along the way. If you want to share yours, reach out to me! We can all learn from your story!
Outside of work, I’m a huge fan of weekend getaways. I’m in love with the Polish mountains where I can turn off my phone and enjoy the silence (I post pictures on Instagram afterward).
Favorite way of learning
Reading or listening to podcasts while making handwritten notes
Favorite saying
“If not me, who? If not now, when?”
My articles
The ability to stay cool when situation becomes challenging requires a great degree of personal control. But, what’s most important in today’s customer service environment is not just how well a frontline rep can handle one particular challenging interaction, but how well he can... read more
Connect
5 min read
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Nov 25
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Losing a client is something that every company has to face once in a while. In some cases, it might be extremely tough for the owner.
If you’re a business owner, it’s... read more
Support
7 min read
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Sep 09
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When clients need to contact a company’s support, they always want to hear the yes answer to all their requests. But that’s not always possible, is it?
We all take denial... read more
Video Storyteller at Success
