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Selling grows your business, but so do a lot of other improvements. In Grow we tell you about anything and everything that could help you do business better: management, psychology, productivity, growth hacks… Whatever gives you a clear path to success.
According to research by Datumize, 81% of companies with good customer relationships perform better than their competitors. The secret? In most cases, it comes down to customer loyalty. The more connected to a brand the client is, the more frequently they shop, and the more they... read more
11 minutes
Apr 12, 2022
In the second part of our chat, we asked Matt Tarczynski what it takes not only to build a company but to lead it, to motivate his team, and to shape the future of one of the best Polish startups, Woodpecker. A very inspiring episode for CEOs and anyone building a business. watch now
29 min watch
Incoming Chat
Content is one of the most important pieces of marketing. But what do you do with it? Marcos and Ognjen discuss the best practices for taking advantage of each piece, finding the right channels, and preparing a content distribution strategy that will not only make your content be... watch now
34 min watch
Incoming Chat
If you are not sure about the difference between a resumé and a CV and you are ready to look for a job, this is the episode for you! Marcos and Akeem would cover what are the best practices and the big No-Nos when preparing a resumé for your next job hunt. Let Akeem help you out.... watch now
21 min watch
Incoming Chat
Marcos talks to Francisca Phillips, a veteran diversity champion, about how companies can strengthen their culture by addressing issues that affect individuals. This is a must-watch episode for people in charge of HR and Culture to understand the unique value of Diversity,... watch now
34 min watch
Incoming Chat
"Your content sucks!" — that's a sentence that no company, content marketer, or copywriter wants to hear. For years we've been told that content is king and that it's key to getting qualified leads that’ll eventually convert to paying customers. There's no denying that. However,... read more
When I joined LiveChat more than two years ago as their first Product Marketing Manager, we were on an incredible journey to shape the structure of the teams across the company. For my first assignment, I was presented with a big challenge — launching our new product, HelpDesk.... read more
10 minutes
May 13, 2021
Do you remember when Animal Crossing: New Horizons (ACNH) hit the market last March? The mass obsession that broke out over it can only be rivaled by that of COVID-19. Why the gruesome comparison? Well, the latter, along with its four horsemen of lockdown, anxiety, social... read more
What goes behind building a recognizable and popular brand and how to find the right voice for your company. Join Marcos Bravo and Tim Soulo discussing the journey of Tim as a CMO of one of the top SEO companies in the world. Ahrefs. How to strategize your marketing? How to find... watch now
36 min watch
Incoming Chat
December marks my first year with LiveChat. Let’s talk about the three things I’ve learned the hard way in 2020 so that you can avoid making the same mistakes in 2021! watch now
14 min watch
RAW
I hate to say it, but 2020 wasn’t THAT bad. I learned a lot and accomplished a thing or two, and for that, I just wanted to say, Thanks. Personal development truly took a new level during 2020. watch now
7 min watch
RAW
Brand advocates boost your growth exponentially. A customer who only buys from you once is valuable. But one that keeps coming back for more and brings their friends with them? That’s the dream. We passed more than 300,000 Trustpilot reviews through our customer analytics... read more
8 minutes
Jan 26, 2021
Welcome to The Ultimate Guide to Boosting Ecommerce Sales in 2021. 2020 proved to be a holiday like no other but It doesn’t matter what holiday is coming up, customers are always ready to spend more money than they should on those days. You should be ready to get some of that! In... watch now
24 min watch
Guides to Success
How about some more traffic to your website, online store or blog? Marcos talks with Matthew Woodward about what are the things you can do right away to improve your SEO results and how to implement the right strategy fast and easy. Here are the links Matt mentioned during the... watch now
60 min watch
Incoming Chat
How do you determine customer success? Do you need a group of metrics specifically chosen for your business? Or maybe there’s one perfect metric that tells us everything we need to know? The Data and Research team from LiveChat got together on Slack to look for metrics that... read more
