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Shortly after our team entered the #stayhome reality, we realized that unlike many other organizations, we are quite lucky. We were well prepared to switch to remote work, and our company was not economically impacted by these extraordinary circumstances. But we felt that we... read more
3 minutes
May 26, 2020
New reality crawled into our lives. Those of you who are doing your best to keep your business going probably have had to adjust to a new way of working and connecting with both teammates and customers. That means that you may be in the middle of trying out different tools for... read more
These are not easy times for many businesses. If your company is affected by these extraordinary circumstances, LiveChat wants to support you as much as possible. When online communication is taking the lead, we will do our best to help you stay connected with your customers, no... read more
As you might have noticed, we moved things around in the Reports section. Now, there are five categories, plus the summary and data export. Don’t worry, all reports are still there, we just wanted to make it easier for you to find a specific type of information. For example, in... read more
4 minutes
Dec 12, 2019
Many awesome products we use have plenty of features which sometimes we don’t realize. Just recently I found out that if we mistype a digit in an iPhone calculator, there’s no need to cancel with “C” or “AC” and start all over again. Swiping left or right at the top of the screen... read more
Got 10 minutes to spare to get more chats? If you are running several websites, you can chat with visitors from all of them using a single LiveChat account. Just imagine how much additional chats you can get. Each website can have its own unique chat window and you can run... read more
Clicking between chats can get a little tiring after a while. You have to reach for your mouse, select another chat and then go back to typing. Imagine doing that every 10-15 seconds for 4-5 hours. It adds up to about one episode of "Friends" spent just on moving your mouse each... read more
In case your company has lots of customers from the entire world, we made special language improvement which will suit you perfectly. From now on, operators can easily switch languages in Spelling-checker plugin during the chat. To do so, the operator must update to the latest... read more
1 minutes
Dec 11, 2010
