
What’s a Canned Response and Should You Use It?

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If you run an online business, most likely you receive a number of requests concerning documents that your customers would like to sign. We know it’s a demanding process and, at LiveChat, we really care about helping your business. At the end of the day, your legal agreements are... read more
New reality crawled into our lives. Those of you who are doing your best to keep your business going probably have had to adjust to a new way of working and connecting with both teammates and customers. That means that you may be in the middle of trying out different tools for... read more
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LiveChat is a complete customer service platform that delights your customers and fuels your sales
Artificial Intelligence (or AI for short) has become quite the buzzword recently. Everyone in the tech world seems to want to use it. A ton of different applications cropped up in the last couple of weeks, every more amazing than the last. We’ve seen AI that can tell us what it... read more
In the round-the-clock world of forex trading, there is an exceptional demand for high quality customer service. Information is vital for traders and it has to be provided on the spot. With costly international calls out of the picture, live chat seems like a natural pick for... read more