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sales
What is Lead Conversion and How Can Chat Increase It?
"Why bother with lead conversion? Isn't showcasing my product enough?" Well, simply presenting your product is like baking a cake but forgetting the frosting. Sure, it's there, but the magic lies in that irresistible layer that turns a passerby into a delighted customer. Read on... read more
The B2B Sales Meaning, Examples, and Strategies
In B2B sales, it all starts with lead generation – sparking conversations that truly matter. But what happens between those initial sparks and the final deal within the sales funnel? Let’s unravel the art of B2B sales. B2B sales definition B2B sales (business-to-business sales)... read more
Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales
How to Create a Digital Customer Journey Map (+ Examples)
Understanding your customer is the key to survival in online adventures where you wrestle with clicks and scrolls. Enter the superhero cape of digital customer journey mapping, which swoops in to decipher the cryptic language of online behavior. Digital customer journey and... read more
What Are Sales Qualified Leads & How to Recognize Them?
If you’re as much of a The Office fan as I am, then you’ll likely remember a couple of episodes, where the sales staff anxiously awaited the arrival of so-called “sales-qualified leads” (or, more accurately, competed against one another for them). And there was a good reason for... read more
9 minutes
Dec 19, 2023
All You Need to Know About Getting Marketing Qualified Leads Right
As a marketer, I know that sometimes it’s hard to decide when a marketing qualified lead should be passed on to sales. Unsurprisingly, it comes down to answering the question: “What is a marketing qualified lead?" and how you can distinguish them from individuals already further... read more
10 minutes
Nov 10, 2023
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9 Sales Closing Techniques That’ll Make You the Best Salesperson on Your Team
So, you've made it through the initial stages of the sales process. The pitch went well, rapport was built, and there was mutual interest. But now, you’re approaching the moment of truth—the close. This isn't just any stage — it's THE stage. Feel that flutter in your stomach?... read more
How to Build a Successful Sales Team
Remember that rush of excitement and hint of trepidation as you embark on a new venture? Well, get ready because we're diving into one of the most thrilling and challenging aspects of business: building a successful sales team from scratch. You’ll learn to blend skills,... read more
What Is a Sales Funnel and How to Build One
Imagine you've successfully piqued the interest of potential customers in your product or service. They've shown curiosity, even enthusiasm, but when it comes to sealing the deal, they hesitate or worse, slip away. Converting that initial spark of interest into actual sales can... read more
How to Succeed in Sales
There are things in life that when you put too much time into them, and there's no satisfying result, you should give up and move on to something else. Sales is not one of those things. Sales can be challenging, and success often comes from a combination of factors, including... read more
How to Master Upselling to Increase Average Order Value
Imagine you're in a meeting, and a vendor presents a software solution. It's good, meets your needs — but then they showcase a version that's not just good but stellar. It has features you didn't know you needed but now can't imagine living without. That's upselling. But... read more
8 Essential Types of Sales to Build Your Business
Understanding the nuances of sales types is not just a matter of choice — it's a strategic imperative. The sales processes and roles have evolved significantly, reflecting the shifting consumer behaviors, technology advancements, and market demands. Businesses and sales... read more
Motivational Sales Quotes to Help You Keep a Positive Attitude!
In sales, most people fail because they give up too quickly. Some people get discouraged by denials. Others lack the discipline to make follow–up calls. As a result, almost half of all salespeople quit after the first call. This is way too soon. Studies reveal that only 2%... read more
How to Improve Your Sales Cycle to Get More Leads
Can you imagine that companies lose at least $1 trillion annually because of poor sales cycle management? This can be avoided or at least reduced with a clearly defined sales cycle, which should be analyzed and optimized regularly. Not only does it help companies generate more... read more
14 minutes
Jul 13, 2023