10 Steps to Achieve High Customer Satisfaction

16 videos

Through #journey you will get the chance to embark on Kaia’s adventure, and see her progression as a new video host and storyteller. Follow this series and take an in-depth look to the “behind the scenes” of LiveChat and Success.

9 videos

Step up to the “Customer Service” series, your ultimate guide to mastering the nuances of customer support. Whether it’s crafting a flawless resume, leveraging client feedback, or honing your typing skills, each video is a deep dive into the skills and insights necessary to excel in a customer service role. Join us to unlock a treasure trove of expert advice and practical and actionable strategies designed to up your service game and enhance your professional journey in customer support.