Are You Confident?

5 videos

Start the journey with the “Interviews by LiveChat” series, where we peel back layers of customer service innovation through engaging conversations with industry experts. From humanizing your brand to integrating AI and SMS in customer support, each event is packed with insights, techniques, and real-world examples illuminating the path to exceptional customer experience.

9 videos

Step up to the “Customer Service” series, your ultimate guide to mastering the nuances of customer support. Whether it’s crafting a flawless resume, leveraging client feedback, or honing your typing skills, each video is a deep dive into the skills and insights necessary to excel in a customer service role. Join us to unlock a treasure trove of expert advice and practical and actionable strategies designed to up your service game and enhance your professional journey in customer support.