LiveChat updates

Apple Business Chat now offers quick replies

Apple Business Chat now has a quick-reply feature which allows you to create customizable replies in your chat. Your visitors can choose one of the pre-set messages with a single tap on their screen.

Additionally, with this update, Apple Business Chat is now called Apple Messages for Business.

What you get from quick replies:

• Set up a nice satisfaction survey with up to five customizable replies.
• Emoji support — quick replies use plain text and emojis.
• Ease of use — a single tap is all visitors need to send you a message.

Interested in integrating Apple Messages for Business with LiveChat? Visit our Marketplace to learn more.

Check out our Help Center guide for installation steps.

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