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Livechat: Sell better with Customer Insight for BigCommerce
23 February 2021

Sell better with Customer Insight for BigCommerce

The newest version of Customer Insight for BigCommerce allows you to see more than just your customer’s cart the moment they come to chat. Now, you can also access previous orders and send tracking info while in a chat with the click of a button.

List of BigCommerce orders in the LiveChat agent app's chat view

But that’s not all. We’ve added a Page Builder widget to our BigCommerce integration. Place an additional button at strategic stages of your customers’ journey to make sure they know they can contact you at every step of the way.

BigCommerce Page Builder view. Arrows point to LiveChat custom contact button widget, and the button on the preview of the BigCommerce store

The LiveChat app for BigCommerce is available to install from the BigCommerce Marketplace.
Learn more about Customer Insight here.
Learn how to connect LiveChat to your BigCommerce store in our help center.
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