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Get more out of the customers list
We’ve added a few changes to the Customers tab so it’s easier to use and personalize to your needs.
Customize your view
Turn on and off any column, including Name and Email address, so only the information that matters the most is displayed. You can also reorder columns, and change their width, which makes working with the list more comfortable.
To change the width of the column, simply drag the boundary of the column heading until the column is the width that you want.
Exclude bots and IP addresses
Now, you can filter out crawlers, bots, and IP addresses (like the one belonging to your company) so you see only real visitors that you can start a chat with.
Multiple actions in one go
When you click on any action button, like Start chat or Supervise, the action will be performed but you’re not automatically taken to the Chats tab. This way you can start more than one chat at the same time without switching back and forth between tabs.
What do you think about the changes? Check out your customer list and let us know.
