LiveChat updates
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31 October 2019
Increase your greeting conversion rate
We’ve recently added a data breakdown to the greetings conversion report so it’s easier to decide which greeting needs some tweaking to bring more chats.
Now, all greetings are displayed in a table with information about the conversion rate and the number of chats. You can also select a few of them from the list to compare their stats.
Want to see how it works? Log in to LiveChat and go to the greetings conversion report.