Every time your business gains a new customer, there are two possible outcomes. Either you deliver on your promises, satisfying them and creating a repeat or loyal customer. Or you leave them disappointed and likely face negative publicity when they leave a poor review. ... read more
12 min read | Apr 03 |
In this day and age, customer service can make or break an online business. That's why live chat has become a superhero for customer engagement and sales conversion. It's... read more
7 min read | Mar 28 |
Buying a house is one of the most important financial decisions in a person’s life. It’s an expensive, long-term commitment and must be well thought through before making... read more
20 min read | Mar 19 |
Providing an exceptional customer experience is critical for companies to succeed in the current business landscape. And keeping clients is more financially advantageous... read more
8 min read | Mar 14 |
Every ecommerce entrepreneur will have heard of BigCommerce, even if they don’t use the platform for their own operations. BigCommerce is a very well-regarded... read more
19 min read | Mar 13 |
To run a successful business, you need more than just a high-quality service or collection of products. The key ingredient in the recipe for success is a loyal customer... read more
10 min read | Mar 01 |
Exceptional customer service is no longer a luxury; it's a necessity. Traditional communication methods like email and FAQs have their limitations, leaving customers... read more
