4 years ago, I was given the challenge to write my first article for the LiveChat Blog. The subject of the post was supposed to be about customer service. I dug a little to come up with something worth reading. What came to my mind was that customers behave like kids sometimes.... read more
6 min read | Mar 13 |
Having an online business is challenging. You need to staff your website with the high-quality content and great graphics or photos. You need to come up with ideas to... read more
8 min read | Jan 16 |
During the day I write about customer service, online business and the best use of LiveChat. But after work I like to go out and take a look around at the things that can... read more
7 min read | Nov 07 |
How many times have you had an amazing idea right before you fall asleep and you were so sure, you’re gonna remember it the next day but then you woke up and boom! All... read more
7 min read | Jul 25 |
Imagine yourself on a sandy beach, laying on the comfy sunbed, staring at the sea. You’re reading a relaxing book and sipping Coconut Water. You’re far away from your... read more
10 min read | Jul 05 |
We waited for this moment for quite some time. The excitement was so big that we even made bets on when it would happen. And I’m not talking about reaching 100,000 unique... read more
7 min read | Jun 06 |
When you step into the customer service world, you must go through the customer service training first. During this training, you will learn about a product, a company’s... read more
